Straight answers to the questions I get most.

Whatever's easiest for you. I work on-site at homes and businesses across Central Florida, I can often help remotely over the internet, or you're welcome to drop a device off. We'll figure out the simplest option when you reach out.

Often the same day, depending on the schedule and the parts needed. When you reach out I'll give you a realistic window, not an empty promise. Same-day service is available whenever scheduling permits.

Not at all. Just describe what's happening in plain language, "it's slow," "it won't turn on," "the Wi-Fi keeps dropping." That's enough to get started. I'll ask any follow-up questions I need.

Kissimmee, Orlando, St. Cloud, Celebration, Davenport, and the surrounding Central Florida communities. Not sure if you're in range? Just ask, I'll tell you straight.

Yes. Telling you what's wrong and what it will cost is free, with no obligation to book the repair. You only pay if you decide to go ahead and the work gets done.

My regular hours are Monday through Friday, 8am to 7pm, and I take weekend appointments when something can't wait. If you're in a bind, reach out and I'll do my best to fit you in.

You'll get an honest price up front, before any work begins. I'd rather lose a job than surprise someone with a bill. If something turns out simpler than expected, that's reflected in what you pay, you won't be charged for time that wasn't needed.

Never. What I quote is what you pay. If something changes mid-job and it affects the price, I'll tell you before proceeding. No surprises, no extras tacked on at the end.

I accept Cash, Zelle, CashApp, and Check. Payment is typically collected after the work is complete and you're satisfied. For parts or custom builds, a deposit may be discussed in advance.

Yes. Monthly support plans are available for small businesses that want ongoing coverage, priority response, proactive maintenance, and one local contact for everything tech-related. Contact me to discuss what's right for your business.

Custom builds start at $350 plus the cost of parts. The final price depends on what you need the machine to do: gaming, creative work, home office, business use. I'll spec it out and give you an honest estimate before any parts are ordered.

No. Diagnosing the problem and giving you a quote is free. If it turns out to be a quick fix I can do on the spot, I'll tell you what that costs before I touch anything.

Yes. Parts and labor are backed by a warranty, and screen replacements are covered too. If something I worked on acts up afterward, bring it back and I'll make it right.

In most repairs your data stays exactly where it is. If there's ever a chance something could be lost, I'll tell you clearly before I start, so you can decide what you're comfortable with. Nothing happens behind your back.

Then I'll tell you straight, and help you figure out the most sensible next step, whether that's a replacement, recovering what's on it, or another option. You won't pay for work that didn't help.

Yes, I work on both. Most common repairs (slow performance, virus removal, hardware issues, Wi-Fi problems) apply to both platforms. Some specialized Mac hardware repairs may have limitations, which I'll always disclose upfront.

In many cases, yes. Data recovery depends on the type and extent of the failure, I'll do a diagnostic first and tell you honestly what's recoverable and what it will take. I won't charge for recovery attempts that don't succeed.

A lot of common jobs, like virus cleanups, tune-ups, and screen swaps, are done the same day and often within a couple of hours. If a part has to be ordered, I'll give you a realistic timeline up front so you're never left guessing.

Usually, yes, and often for far less than a new machine. Slow computers are commonly caused by an aging hard drive, too many startup programs, low memory, or years of junk built up. An SSD upgrade, a little more memory, and a proper tune-up can make an older PC feel new again.

Not necessarily. A computer that won't power on can be anything from a failed power supply or charger to a bad battery or a loose part, and a lot of those are very fixable. I'll find the real cause first and tell you honestly whether it's worth repairing.

Yes. Constant pop-ups, a sluggish machine, or your browser getting redirected are classic signs of a virus, spyware, or malware. I'll remove what's there, clean up the mess it left behind, and set things up so it's less likely to happen again.

Yes. Security cameras, video doorbells, smart locks, thermostats, streaming devices, installed, configured, and connected to your phone before I leave. I also handle home automation hubs and device pairing.

Absolutely. I set up and maintain networks for small businesses, routers, switches, access points, VPNs, and server environments. I also help with Microsoft 365 setup and administration, email, and office equipment.

Yes. I provide cybersecurity assessments, antivirus setup, endpoint protection, secure network configuration, and data backup strategies. For small businesses, I can also help with basic compliance and security policy guidance.

Just describe it in your own words, if it's technology-related, I can almost certainly help or point you in the right direction. I'd rather you ask and find out than assume I can't help.

Definitely. I'll get your new PC or Mac set up the way you like it, move your files, photos, and programs over from the old machine, and make sure everything (email, printers, Wi-Fi) is working before I hand it back.

Yes. Cracked and broken laptop screens are one of the most common repairs I do, and I replace screens on laptops, tablets, and phones at a fair price. Most are quick to turn around once the right part is in.

Yes, and it's one of my favorite jobs. Whether it's a gaming rig, a creative workstation, or a dependable home-office machine, I'll spec the parts to your budget and what you want it to do, build it, and set it up ready to go. Custom builds start at $350 plus the cost of parts.